Gravit8 Privacy Policy — User Data Protection
This policy explains how gravit8 collects, stores, and protects the personal information of users in Malaysia. Your privacy is our priority.
Last updated: 2026
Information We Collect
When you register or use the gravit8 platform, we collect several categories of information to ensure a secure, seamless, and relevant user experience. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected during the registration process.
- Device and browser information: Device type, operating system, browser version, IP address, and app usage data collected automatically when you access the platform.
- Payment information: Transaction data in MYR (Malaysian Ringgit), including the payment method used (TNG, FPX, local banking), deposit and withdrawal amounts, and transaction timestamps. We do not store full credit card details — sensitive information is processed directly by licensed payment processors.
- Usage data: Records of in-platform activity, including games played, bets placed, session duration, and login frequency.
- Cookies: Data from session cookies and persistent cookies that help us recognise returning users, save preferences, and ensure the platform functions correctly.
How We Use Your Information
All information collected by gravit8 is used solely for purposes related to platform operations and improving the user experience. We do not sell or rent users' personal data to any third party for marketing purposes.
The information we collect is used for the following purposes:
Ensuring every user is a real individual who meets the minimum age requirement and has not registered multiple accounts.
Accurately and securely verifying and recording all deposits and withdrawals in MYR.
Detecting and preventing fraudulent activity, bot usage, or unauthorised access to user accounts.
Analysing usage patterns to improve the platform's interface, performance, and features for Malaysia users.
Cookies & Usage Tracking
Gravit8 uses cookies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookie: Automatically cleared when you close your browser. Used to maintain your login status during an active session.
- Preference cookies: Saves user preferences such as language selection and display settings for future sessions.
- Analytics cookies: Collects anonymous data on how users interact with the platform for internal improvement purposes. This data contains no personally identifiable information.
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the gravit8 platform.
Data Storage, Security & Information Sharing
All personal data collected by gravit8 is stored on servers protected with industry-standard encryption. Access to user data is restricted to authorised personnel only, and every access is logged for internal audit purposes.
Your data will be retained for as long as your account remains active, or as long as necessary to meet applicable legal and regulatory requirements. Following account closure at your request, personal data will be deleted or anonymised within a reasonable timeframe, unless a legal obligation requires it to be retained.
Third-Party Sharing
Gravit8 does not sell, distribute, or rent users' personal information to third parties for marketing purposes. However, we may share necessary data with the following parties under certain circumstances:
- Licensed payment processors: For the purpose of securely processing deposits and withdrawals in MYR.
- Technology service providers: Who assist with platform operations and maintenance, subject to strict data protection agreements.
- Legal authorities: When required by Malaysian law or a valid court order.
In all data-sharing instances, gravit8 ensures that recipient parties adhere to data protection standards that are equivalent to or stricter than our own.
User Rights and How to Contact Us
As a gravit8 user, you have rights over your personal data. We respect these rights and will help you exercise them upon a valid request.
Your available rights:
- Right to access: You have the right to request a copy of the personal information we hold about you. Requests must be submitted in writing via our support email.
- Right to rectification: If any information we hold about you is inaccurate or out of date, you have the right to request a correction. You can also update basic information directly through your account settings.
- Right to erasure: You may request the deletion of your personal data when closing your account. This request will be processed within a reasonable timeframe, subject to any applicable legal obligations.
- Right to restrict processing: In certain circumstances, you have the right to request that we temporarily restrict the processing of your data while an issue is being resolved.
Policy Updates & Contact Us
Gravit8 reserves the right to update this privacy policy from time to time to reflect changes in data practices or legal requirements. Any amendments will be posted on this page with a clear update date. Continued use of the platform following any amendments constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or wish to exercise your rights, please contact the gravit8 support team at: [email protected]. You may also refer to our FAQ page for further information.
Your Data, Your Control
Gravit8 is committed to protecting the privacy of every user in Malaysia. Register or log in today and enjoy a platform that puts your data security first.
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